Privacy Policy

Zoom Abroad is committed to preserving your privacy. Please read the following privacy policy to understand how we use and protect the information obtained from those visiting and using Zoom Broad’s website and mobile application. This policy is your guide to how we will handle information we learn about you from your use of our Website and mobile application.

This privacy notice is issued by Zoomabroad limited so when we mention "we”, "us" or “our” in this privacy notice, we are referring to Zoomabroad limited and its website and mobile application.

By using our website and mobile application you consent to the collection/retention and use of your personal information in accordance with this policy.

Information that we collect from you

We collect information about you from following instances and providing such information is strictly voluntary:

  • when you provide us with your personal details (such as your name, contact details, e-mail address etc) by registering with us or submitting an enquiry via the Website or mobile application.
  • when you respond to surveys, register to webinars, seminars and events.
  •  from your usage of the Website/ mobile application and any other information you post on the Website, mobile application, e-mail or otherwise send to us.

We will only ask for the information required for the Transaction and handle it in accordance with the United Kingdom's Data Protection legislation.

Use of your information

We use the information you provide to process your Transaction and for communicating with you in relation to this.

We will make your information available to our associated companies and universities for the purposes of a Transaction. Most commonly, we will use your personal data in the following circumstances

  • To enable us to supply you with the services and information which you have requested.
  • To analyse the information, we collect so that we can administer, support and improve and develop the Website
  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
  • To notify you about changes to our service.
  • We also use the information we collect to measure the number of visitors to the different sections of our Website, and to help us make our Website more useful to visitors.

Use of Links

Throughout our Web pages, we provide links to other servers which may contain information of interest to our readers. We take no responsibility for, and exercise no control over, the organisations, views, or accuracy of the information contained on other servers. Creating a text link from your website to our Website does not require permission. If you have a link you'd like us to consider adding to our Website, please send an email to info@zoomabroad.com. with the subject "Link request."

Use of Text and Images

If you would like to publish information that you find on our Website, please send your request to info@zoomabroad.com

Information from other services, including social networks like Facebook

You can connect or create your Zoomabroad profile with your profile on social networks, e.g. Facebook, and Google+ (“Social Network(s)”). When you use this option we automatically collect selected information about you from your Social Networks. The information we collect depends on what information you have made available on those Social Networks and your privacy settings for sharing such information on the Social Networks. Depending on your settings and selection, we will collect the following information:

  • Name and/or username
  •  Email address
  •  Profile photo
  • Who your social connections are

When you make a request to connect or create your Zoomabroad profile with a Social Network profile, you will be informed about which information we will collect from the Social Network in question. You will receive this information before your request is carried out.

Accessibility

This Website is designed to be accessible to visitors with disabilities, and to comply with federal guidelines concerning accessibility. We welcome your comments. If you have suggestions on how to make the Website more accessible, please contact us at info@zoomabroad.com

Kids and Privacy

For children who visit our Website, special rules apply. We do not request personal information about children, such as first and last name or street address and city. When kids send email to us, their online contact information (email address) is not used to re-contact them and is not maintained in retrievable form.

International transfers

We share your personal data with Zoomabroad India limited, IT companies in India who maintain our web and mobile platform and may share other companies outside European Economic Area (EEA) in relation to your transaction. This will involve transferring your data outside the European Economic Area (EEA). Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

  •  We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.
  •  Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe.
  •  Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between the Europe and the US.

Disclosure of your information

Authorised personnel within Zoomabroad’s Education Group will be able to access the information you provide to us. We may also disclose your information to other third parties who act for us for the purposes set out in the policy or for purposes approved by you.

Unless required or permitted do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

Storage of your information

Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

IP addresses and cookies

We may collect information about your computer, including where available your IP address, operating system and browser type. This information is statistical data about users' browsing actions and patterns, does not identify any individual. It is used to inform improvements to the website, for system administration, and to report aggregate information to third parties.

For the same reasons, we use cookies on this Website. Cookies are small amounts of information that we transfer to your computer's hard drive through your web browser. They tell us when you have visited our site and where you have been. They do not identify you personally, just the presence of your browser. Cookies make it easier for you to log on and use the site during future visits. They also enable us to provide you with a more personalised service. Should you wish to do so, your browser's help section should be able to warn you before accepting cookies and how to filter or disable them, although in the latter case, you may not be able to use certain features on our site.

Security

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction or damage. Please help us keep our records updated by informing us of any changes to your email address and other contact details.

Sending us an Email

You also may decide to send us personally identifying information, for example, in an electronic mail message containing a question or comment, or by filling out a Web form that provides us this information. We use personally identifying information from email primarily to respond to your requests. We may forward your email to other employees of Zoomabroad who are better able to answer your questions. We may also use your email to contact you in the future about our programmes that may be of interest.

We want to be very clear: We will not obtain personally identifying information about you when you visit our Website, unless you choose to provide such information to us. Providing such information is strictly voluntary. Except as might be required by law, we do not share any information we receive with any outside parties.

If you sign up for one of our email lists, we will only send you the kinds of information you have requested. We won't share your name or email address with any outside parties.

Opt-Out or Change Your Contact Information

Our Website provides users the opportunity to opt-out of receiving communications from us. You may choose to receive only specific communications or none. You may also update your contact information previously provided to us. You cannot remove yourself from our database, but you can prevent unwanted communication. Kindly write to us at info@zoomabroad.com.my if you wish to opt-out or change your contact information.

Changes to our Privacy Policy

We may amend this policy from time to time. If we make any substantial changes we will notify you by posting a prominent notice on the Website.

Governing law

These Terms and Conditions shall be governed and construed in accordance with the laws of United Kingdom, whose courts shall have exclusive jurisdiction, although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or other relevant country.

Questions about our policies

You have the right to ask for a copy of the information held by us in our records. If you have any questions about this privacy statement, the practices of this Website, or your dealings with this Website, you can contact us details below.

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

Last updated: 24th May 2018.

 

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